{"id":199,"date":"2020-02-18T15:05:03","date_gmt":"2020-02-18T15:05:03","guid":{"rendered":"https:\/\/tenants.ezytrac.co.uk\/?page_id=199"},"modified":"2022-05-02T22:03:23","modified_gmt":"2022-05-02T21:03:23","slug":"help","status":"publish","type":"page","link":"https:\/\/www.ezytrac.uk\/app\/tenant-dashboard\/help\/","title":{"rendered":"Maintenance-Reporting"},"content":{"rendered":"<h1 style=\"text-align: center;\">Maintenance Reporting<\/h1>\n<script type=\"text\/javascript\">var gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,initializeOnLoaded:function(o){gform.domLoaded&&gform.scriptsLoaded?o():!gform.domLoaded&&gform.scriptsLoaded?window.addEventListener(\"DOMContentLoaded\",o):document.addEventListener(\"gform_main_scripts_loaded\",o)},hooks:{action:{},filter:{}},addAction:function(o,n,r,t){gform.addHook(\"action\",o,n,r,t)},addFilter:function(o,n,r,t){gform.addHook(\"filter\",o,n,r,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,n){gform.removeHook(\"action\",o,n)},removeFilter:function(o,n,r){gform.removeHook(\"filter\",o,n,r)},addHook:function(o,n,r,t,i){null==gform.hooks[o][n]&&(gform.hooks[o][n]=[]);var e=gform.hooks[o][n];null==i&&(i=n+\"_\"+e.length),gform.hooks[o][n].push({tag:i,callable:r,priority:t=null==t?10:t})},doHook:function(n,o,r){var t;if(r=Array.prototype.slice.call(r,1),null!=gform.hooks[n][o]&&((o=gform.hooks[n][o]).sort(function(o,n){return o.priority-n.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==n?t.apply(null,r):r[0]=t.apply(null,r)})),\"filter\"==n)return r[0]},removeHook:function(o,n,t,i){var r;null!=gform.hooks[o][n]&&(r=(r=gform.hooks[o][n]).filter(function(o,n,r){return!!(null!=i&&i!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][n]=r)}});<\/script>\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_26' style='display:none'><div id='gf_26' class='gform_anchor' tabindex='-1'><\/div><form method='post' enctype='multipart\/form-data'  id='gform_26'  action='\/app\/wp-json\/wp\/v2\/pages\/199#gf_26' data-formid='26' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_page_26_1' class='gform_page ' data-js='page-field-id-1' >\n                                    <div class='gform_page_fields'><div id='gform_fields_26' class='gform_fields top_label form_sublabel_below description_above validation_below'><div id=\"field_26_53\" class=\"gfield gfield--type-section gsection field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_53\" ><h3 class=\"gsection_title\">Issue Reporting Form<\/h3><\/div><fieldset id=\"field_26_1\" class=\"gfield gfield--type-checkbox gfield--type-choice gf_list_3col gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_1\" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >What is the problem?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='gfield_description' id='gfield_description_26_1'>Please add ONLY 1 ISSUE per submission.<\/div><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox' id='input_26_1'><div class='gchoice gchoice_26_1_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.1' type='checkbox'  value='* Fire'  id='choice_26_1_1'   aria-describedby=\"gfield_description_26_1\"\/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_1' id='label_26_1_1' class='gform-field-label gform-field-label--type-inline'>* Fire<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.2' type='checkbox'  value='* Smell Gas or Oil'  id='choice_26_1_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_2' id='label_26_1_2' class='gform-field-label gform-field-label--type-inline'>* Smell Gas or Oil<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.3' type='checkbox'  value='* Water &amp; Leaks'  id='choice_26_1_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_3' id='label_26_1_3' class='gform-field-label gform-field-label--type-inline'>* Water & Leaks<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_4'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.4' type='checkbox'  value='*Alarms &amp; Smoke Detectors'  id='choice_26_1_4'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_4' id='label_26_1_4' class='gform-field-label gform-field-label--type-inline'>*Alarms & Smoke Detectors<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_5'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.5' type='checkbox'  value='Bathroom &amp; Toilet'  id='choice_26_1_5'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_5' id='label_26_1_5' class='gform-field-label gform-field-label--type-inline'>Bathroom & Toilet<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_6'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.6' type='checkbox'  value='Communal\/Shared Facilities'  id='choice_26_1_6'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_6' id='label_26_1_6' class='gform-field-label gform-field-label--type-inline'>Communal\/Shared Facilities<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_7'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.7' type='checkbox'  value='Doors, Garages &amp; Locks'  id='choice_26_1_7'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_7' id='label_26_1_7' class='gform-field-label gform-field-label--type-inline'>Doors, Garages & Locks<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_8'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.8' type='checkbox'  value='Electricity'  id='choice_26_1_8'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_8' id='label_26_1_8' class='gform-field-label gform-field-label--type-inline'>Electricity<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_9'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.9' type='checkbox'  value='Exterior &amp; Garden'  id='choice_26_1_9'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_9' id='label_26_1_9' class='gform-field-label gform-field-label--type-inline'>Exterior & Garden<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_11'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.11' type='checkbox'  value='Furniture'  id='choice_26_1_11'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_11' id='label_26_1_11' class='gform-field-label gform-field-label--type-inline'>Furniture<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_12'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.12' type='checkbox'  value='Heating, boiler &amp; Hot Water'  id='choice_26_1_12'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_12' id='label_26_1_12' class='gform-field-label gform-field-label--type-inline'>Heating, boiler & Hot Water<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_13'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.13' type='checkbox'  value='Internal floors, walls &amp; ceilings'  id='choice_26_1_13'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_13' id='label_26_1_13' class='gform-field-label gform-field-label--type-inline'>Internal floors, walls & ceilings<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_14'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.14' type='checkbox'  value='Internet'  id='choice_26_1_14'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_14' id='label_26_1_14' class='gform-field-label gform-field-label--type-inline'>Internet<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_15'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.15' type='checkbox'  value='Kitchen'  id='choice_26_1_15'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_15' id='label_26_1_15' class='gform-field-label gform-field-label--type-inline'>Kitchen<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_16'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.16' type='checkbox'  value='Laundry'  id='choice_26_1_16'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_16' id='label_26_1_16' class='gform-field-label gform-field-label--type-inline'>Laundry<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_17'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.17' type='checkbox'  value='Lighting'  id='choice_26_1_17'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_17' id='label_26_1_17' class='gform-field-label gform-field-label--type-inline'>Lighting<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_18'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.18' type='checkbox'  value='Pests\/Vermin'  id='choice_26_1_18'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_18' id='label_26_1_18' class='gform-field-label gform-field-label--type-inline'>Pests\/Vermin<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_19'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.19' type='checkbox'  value='Roof'  id='choice_26_1_19'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_19' id='label_26_1_19' class='gform-field-label gform-field-label--type-inline'>Roof<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_21'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.21' type='checkbox'  value='Stairs'  id='choice_26_1_21'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_21' id='label_26_1_21' class='gform-field-label gform-field-label--type-inline'>Stairs<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_22'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.22' type='checkbox'  value='Utility Meters'  id='choice_26_1_22'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_22' id='label_26_1_22' class='gform-field-label gform-field-label--type-inline'>Utility Meters<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_23'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.23' type='checkbox'  value='Security'  id='choice_26_1_23'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_23' id='label_26_1_23' class='gform-field-label gform-field-label--type-inline'>Security<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_24'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.24' type='checkbox'  value='Window\/s'  id='choice_26_1_24'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_24' id='label_26_1_24' class='gform-field-label gform-field-label--type-inline'>Window\/s<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_1_25'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_1.25' type='checkbox'  value='Other'  id='choice_26_1_25'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_1_25' id='label_26_1_25' class='gform-field-label gform-field-label--type-inline'>Other<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_26_5\" class=\"gfield gfield--type-select field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_5\" ><label class='gfield_label gform-field-label' for='input_26_5'>What&#039;s the issue with the Alarm &amp; Smoke Detector\/s?<\/label><div class='gfield_description' id='gfield_description_26_5'><>Each alarm is tested at move in as noted on your inventory. It is the tenants responsibility to ensure that battery operated smoke alarms and detectors are working throughout your tenancy. <\/p>\n<p>This includes replacing batteries where appropriate. You can find loads of examples how to replace your specific smoke alarm battery but here is a general guide that you can use.<\/p>\n\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=a1_FAYgHhrE#t=15s\" =new target=\"_blank\" rel=\"noopener\">How to Replace a Smoke Alarm Battery (Youtube Video)<\/a><\/p>\n\n<p>If replacing the battery doesn't fix the problem then please contact us.<\/div><div class='ginput_container ginput_container_select'><select name='input_5' id='input_26_5' class='large gfield_select'  aria-describedby=\"gfield_description_26_5\"   aria-invalid=\"false\" ><option value='-- Please choose one --' >-- Please choose one --<\/option><option value='Smoke detector faulty (battery power)' >Smoke detector faulty (battery power)<\/option><option value='Smoke detector faulty (mains power)' >Smoke detector faulty (mains power)<\/option><option value='Property alarm does not sound' >Property alarm does not sound<\/option><option value='Property alarm does not turn off (constantly sounds)' >Property alarm does not turn off (constantly sounds)<\/option><option value='Property alarm sounds when inappropriate (intermittent sounds)' >Property alarm sounds when inappropriate (intermittent sounds)<\/option><option value='Carbon monoxide alarm faulty (battery power)' >Carbon monoxide alarm faulty (battery power)<\/option><option value='Carbon monoxide alarm faulty (mains power)' >Carbon monoxide alarm faulty (mains power)<\/option><\/select><\/div><\/div><div id=\"field_26_29\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_29\" ><label class='gfield_label gform-field-label' for='input_26_29'>What&#039;s the issue with the Bathroom\/Toilet?<\/label><div class='ginput_container ginput_container_select'><select name='input_29' id='input_26_29' class='large gfield_select'     aria-invalid=\"false\" ><option value='-- Please choose one --' >-- Please choose one --<\/option><option value='Basin on brackets - Basin blocked' >Basin on brackets - Basin blocked<\/option><option value='Basin on brackets - Broken basin brackets' >Basin on brackets - Broken basin brackets<\/option><option value='Basin on brackets - Broken or cracked basin on brackets' >Basin on brackets - Broken or cracked basin on brackets<\/option><option value='Basin on brackets - Loose basin brackets' >Basin on brackets - Loose basin brackets<\/option><option value='Basin on pedestal - Basin blocked' >Basin on pedestal - Basin blocked<\/option><option value='Basin on pedestal - Broken or cracked basin on pedestal' >Basin on pedestal - Broken or cracked basin on pedestal<\/option><option value='Basin on pedestal - Broken or cracked pedestal' >Basin on pedestal - Broken or cracked pedestal<\/option><option value='Between basin and wall' >Between basin and wall<\/option><option value='Basin - Between basin and wall - Sealant discoloured or mouldy' >Basin - Between basin and wall - Sealant discoloured or mouldy<\/option><option value='Basin - Between basin and wall - Water leaking between basin and wall' >Basin - Between basin and wall - Water leaking between basin and wall<\/option><option value='Basin - Pipe leaking and basin is on brackets' >Basin - Pipe leaking and basin is on brackets<\/option><option value='Basin - Pipe leaking behind a pedestal' >Basin - Pipe leaking behind a pedestal<\/option><option value='Basin - Plug hole blocked' >Basin - Plug hole blocked<\/option><option value='Basin - Plug hole grill broken' >Basin - Plug hole grill broken<\/option><option value='Basin - Plug\/Chain - New plug\/chain needed' >Basin - Plug\/Chain - New plug\/chain needed<\/option><option value='Basin - Tap broken' >Basin - Tap broken<\/option><option value='Basin - Tap dripping' >Basin - Tap dripping<\/option><option value='Basin - Tap loose' >Basin - Tap loose<\/option><option value='Tiles - Broken tiles (need new tiles) -' >Tiles - Broken tiles (need new tiles) -<\/option><option value='Tiles - Loose tiles (can be refixed)' >Tiles - Loose tiles (can be refixed)<\/option><option value='Bath - Between bath and wall' >Bath - Between bath and wall<\/option><option value='Bath - Between bath and wall - Sealant discoloured\/mouldy' >Bath - Between bath and wall - Sealant discoloured\/mouldy<\/option><option value='Bath - Between bath and wall - Water leaking between bath and wall' >Bath - Between bath and wall - Water leaking between bath and wall<\/option><option value='Bath - Pipes - Pipe leaking' >Bath - Pipes - Pipe leaking<\/option><option value='Bath - Pipes - Waste pipe blocked' >Bath - Pipes - Waste pipe blocked<\/option><option value='Bath - Plug hole blocked' >Bath - Plug hole blocked<\/option><option value='Bath - Plug hole grill broken' >Bath - Plug hole grill broken<\/option><option value='Bath - Plug\/Chain - New plug\/chain needed' >Bath - Plug\/Chain - New plug\/chain needed<\/option><option value='Bath - Tap broken' >Bath - Tap broken<\/option><option value='Bath - Tap dripping' >Bath - Tap dripping<\/option><option value='Bath - Tap loose' >Bath - Tap loose<\/option><option value='Electric Shower - No hot water' >Electric Shower - No hot water<\/option><option value='Electric Shower - Not working at all' >Electric Shower - Not working at all<\/option><option value='Extractor Fan' >Extractor Fan<\/option><option value='Shower - No cold water from shower' >Shower - No cold water from shower<\/option><option value='Shower - No hot water from shower' >Shower - No hot water from shower<\/option><option value='Shower - No water at all from shower' >Shower - No water at all from shower<\/option><option value='Shower - Plug hole blocked' >Shower - Plug hole blocked<\/option><option value='Shower - Plug hole grill broken' >Shower - Plug hole grill broken<\/option><option value='Shower Seal\/Sealant - Discoloured or mouldy' >Shower Seal\/Sealant - Discoloured or mouldy<\/option><option value='Shower Seal\/Sealant - Water leaking out of shower' >Shower Seal\/Sealant - Water leaking out of shower<\/option><option value='Shower curtain or screen - damaged' >Shower curtain or screen - damaged<\/option><option value='Shower head - Does not move' >Shower head - Does not move<\/option><option value='Shower head - Does not stay in place' >Shower head - Does not stay in place<\/option><option value='Shower head - Fully blocked' >Shower head - Fully blocked<\/option><option value='Shower head - Partially blocked' >Shower head - Partially blocked<\/option><option value='Shower hose broken or leaking' >Shower hose broken or leaking<\/option><option value='Shower tray blocked' >Shower tray blocked<\/option><option value='Shower tray (ceramic) cracked or broken' >Shower tray (ceramic) cracked or broken<\/option><option value='Shower tray - (plastic) cracked or broken' >Shower tray - (plastic) cracked or broken<\/option><option value='Shower - Switch - Shower switch broken' >Shower - Switch - Shower switch broken<\/option><option value='Shower - Waste pipe blocked' >Shower - Waste pipe blocked<\/option><option value='Toilet Cistern - constantly flowing' >Toilet Cistern - constantly flowing<\/option><option value='Toilet Cistern - needs to be refixed to wall' >Toilet Cistern - needs to be refixed to wall<\/option><option value='Toilet Cistern - not filling with water' >Toilet Cistern - not filling with water<\/option><option value='Toilet Cistern - not flushing' >Toilet Cistern - not flushing<\/option><option value='Toilet Cistern - overflowing' >Toilet Cistern - overflowing<\/option><option value='Toilet Cistern - Cracked - high level cistern' >Toilet Cistern - Cracked - high level cistern<\/option><option value='Toilet Cistern - Cracked - low level cistern' >Toilet Cistern - Cracked - low level cistern<\/option><option value='Toilet Cistern - Major leak that cannot be stopped' >Toilet Cistern - Major leak that cannot be stopped<\/option><option value='Toilet Handle\/chain - Chain broken' >Toilet Handle\/chain - Chain broken<\/option><option value='Toilet Handle\/chain - Handle broken' >Toilet Handle\/chain - Handle broken<\/option><option value='Toilet Macerator - Macerator broken' >Toilet Macerator - Macerator broken<\/option><option value='Toilet Pipes - Flush pipe blocked' >Toilet Pipes - Flush pipe blocked<\/option><option value='Toilet Pipes - Flush pipe leaking at cistern' >Toilet Pipes - Flush pipe leaking at cistern<\/option><option value='Toilet Pipes - Flush pipe leaking at joint with pan' >Toilet Pipes - Flush pipe leaking at joint with pan<\/option><option value='Toilet Pipes - Toilet blocked' >Toilet Pipes - Toilet blocked<\/option><option value='Toilet Pipes - Waste pipe leaking' >Toilet Pipes - Waste pipe leaking<\/option><option value='Toilet seat\/bowl - Toilet bowl cracked' >Toilet seat\/bowl - Toilet bowl cracked<\/option><option value='Toilet seat\/bowl - Toilet bowl cracked and leaking' >Toilet seat\/bowl - Toilet bowl cracked and leaking<\/option><option value='Toilet seat\/bowl - Toilet needs to be refixed to the floor -' >Toilet seat\/bowl - Toilet needs to be refixed to the floor -<\/option><option value='Toilet seat\/bowl - Toilet seat broken' >Toilet seat\/bowl - Toilet seat broken<\/option><option value='Toilet seat\/bowl - Toilet seat loose' >Toilet seat\/bowl - Toilet seat loose<\/option><option value='Other' >Other<\/option><\/select><\/div><\/div><div id=\"field_26_28\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_28\" ><label class='gfield_label gform-field-label' for='input_26_28'>What&#039;s the issue with the Common\/Shared Facilities?<\/label><div class='ginput_container ginput_container_select'><select name='input_28' id='input_26_28' class='large gfield_select'     aria-invalid=\"false\" ><option value='-- Please choose one --' >-- Please choose one --<\/option><option value='Bin store overfilled\/inaccessible' >Bin store overfilled\/inaccessible<\/option><option value='Bins not collected' >Bins not collected<\/option><option value='Communal Doors - Communal doors not locking\/closing' >Communal Doors - Communal doors not locking\/closing<\/option><option value='Communal Doors - Door fobs not working' >Communal Doors - Door fobs not working<\/option><option value='Electric gate - Electric gate not working' >Electric gate - Electric gate not working<\/option><option value='Intercom \/ Entry phone - Intercom \/ Entry phone not working' >Intercom \/ Entry phone - Intercom \/ Entry phone not working<\/option><option value='Landings\/Stairwells - Lighting not working' >Landings\/Stairwells - Lighting not working<\/option><option value='Landings\/Stairwells - Unclean' >Landings\/Stairwells - Unclean<\/option><option value='Lift - Lift out of order' >Lift - Lift out of order<\/option><option value='Other' >Other<\/option><option value='Parking - Garage fobs not working' >Parking - Garage fobs not working<\/option><option value='Parking - Parking spaces inaccessible' >Parking - Parking spaces inaccessible<\/option><option value='Postboxes - Postboxes damaged' >Postboxes - Postboxes damaged<\/option><option value='Shared Heating\/Hot Water - Common parts heating not working' >Shared Heating\/Hot Water - Common parts heating not working<\/option><option value='Shared Heating\/Hot Water - Shared boiler that provides hot water to your property not working' >Shared Heating\/Hot Water - Shared boiler that provides hot water to your property not working<\/option><\/select><\/div><\/div><div id=\"field_26_26\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_26\" ><label class='gfield_label gform-field-label' for='input_26_26'>What&#039;s the issue with the Electricity?<\/label><div class='ginput_container ginput_container_select'><select name='input_26' id='input_26_26' class='large gfield_select'     aria-invalid=\"false\" ><option value='-- Please choose one --' >-- Please choose one --<\/option><option value='No power - In a room' >No power - In a room<\/option><option value='No power - Throughout property' >No power - Throughout property<\/option><option value='Sockets - Double socket - Broken' >Sockets - Double socket - Broken<\/option><option value='Sockets - Double socket - Loose' >Sockets - Double socket - Loose<\/option><option value='Sockets - Single socket - Broken' >Sockets - Single socket - Broken<\/option><option value='Sockets - Single socket - Loose' >Sockets - Single socket - Loose<\/option><option value='Trip switch - Master switch' >Trip switch - Master switch<\/option><option value='Trip switch - Single switch' >Trip switch - Single switch<\/option><\/select><\/div><\/div><div id=\"field_26_48\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_48\" ><label class='gfield_label gform-field-label' for='input_26_48'>What&#039;s the issue with the Window?<\/label><div class='ginput_container ginput_container_select'><select name='input_48' id='input_26_48' class='large gfield_select'     aria-invalid=\"false\" ><option value='-- Please choose one --' >-- Please choose one --<\/option><option value='Blinds - Broken' >Blinds - Broken<\/option><option value='Broken glass - Above ground floor level - double glazed' >Broken glass - Above ground floor level - double glazed<\/option><option value='Broken glass - Above ground floor level - single glazed' >Broken glass - Above ground floor level - single glazed<\/option><option value='Broken glass - Ground floor level - double glazed' >Broken glass - Ground floor level - double glazed<\/option><option value='Broken glass - Ground floor level - single glazed' >Broken glass - Ground floor level - single glazed<\/option><option value='Curtains - Curtain damaged' >Curtains - Curtain damaged<\/option><option value='Curtains - Curtain pole' >Curtains - Curtain pole<\/option><option value='Problem with window frame handle or cord - Metal window frame' >Problem with window frame handle or cord - Metal window frame<\/option><option value='Problem with window frame handle or cord - Metal window frame - Bottom handle broken -' >Problem with window frame handle or cord - Metal window frame - Bottom handle broken -<\/option><option value='Problem with window frame handle or cord - Metal window frame - Other -' >Problem with window frame handle or cord - Metal window frame - Other -<\/option><option value='Problem with window frame handle or cord - Metal window frame - Side handle broken -' >Problem with window frame handle or cord - Metal window frame - Side handle broken -<\/option><option value='Problem with window frame handle or cord - Metal window frame - Window does not open or close correctly -' >Problem with window frame handle or cord - Metal window frame - Window does not open or close correctly -<\/option><option value='Problem with window frame handle or cord - Metal window frame - Window frame loose -' >Problem with window frame handle or cord - Metal window frame - Window frame loose -<\/option><option value='Problem with window frame handle or cord - PVCu window' >Problem with window frame handle or cord - PVCu window<\/option><option value='Problem with window frame handle or cord - PVCu window - Bottom handle broken -' >Problem with window frame handle or cord - PVCu window - Bottom handle broken -<\/option><option value='Problem with window frame handle or cord - PVCu window - Other -' >Problem with window frame handle or cord - PVCu window - Other -<\/option><option value='Problem with window frame handle or cord - PVCu window - Side handle broken -' >Problem with window frame handle or cord - PVCu window - Side handle broken -<\/option><option value='Problem with window frame handle or cord - PVCu window - Window does not open or close correctly -' >Problem with window frame handle or cord - PVCu window - Window does not open or close correctly -<\/option><option value='Problem with window frame handle or cord - PVCu window - Window frame loose -' >Problem with window frame handle or cord - PVCu window - Window frame loose -<\/option><option value='Problem with window frame handle or cord - Sash Cord' >Problem with window frame handle or cord - Sash Cord<\/option><option value='Problem with window frame handle or cord Sash Cord - Other' >Problem with window frame handle or cord Sash Cord - Other<\/option><option value='Problem with window frame handle or cord Sash Cord - Sash window cord broken' >Problem with window frame handle or cord Sash Cord - Sash window cord broken<\/option><option value='Problem with wooden window frame handle or cord - Bottom handle broken' >Problem with wooden window frame handle or cord - Bottom handle broken<\/option><option value='' ><\/option><option value='Problem with wooden window frame handle or cord - Side handle broken -' >Problem with wooden window frame handle or cord - Side handle broken -<\/option><option value='Problem with wooden window frame handle or cord - does not open or close correctly -' >Problem with wooden window frame handle or cord - does not open or close correctly -<\/option><option value='Problem with wooden window frame handle or cord - frame loose' >Problem with wooden window frame handle or cord - frame loose<\/option><option value='Problem with wooden window frame handle or cord - Window frame rotten -' >Problem with wooden window frame handle or cord - Window frame rotten -<\/option><option value='Window Lock broken with window closed' >Window Lock broken with window closed<\/option><option value='Window Lock broken with window open' >Window Lock broken with window open<\/option><\/select><\/div><\/div><div id=\"field_26_25\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_25\" ><label class='gfield_label gform-field-label' for='input_26_25'>What&#039;s the issue with the Exterior &amp; Garden?<\/label><div class='ginput_container ginput_container_select'><select name='input_25' id='input_26_25' class='large gfield_select'     aria-invalid=\"false\" ><option value='-- Please choose one --' >-- Please choose one --<\/option><option value='Decking - Broken (needs to be replaced)' >Decking - Broken (needs to be replaced)<\/option><option value='Decking - Loose (can be re-fixed)' >Decking - Loose (can be re-fixed)<\/option><option value='Decking - Rotten (needs to be replaced)' >Decking - Rotten (needs to be replaced)<\/option><option value='In Garden - Cesspit\/Septic tank - Cesspit blocked' >In Garden - Cesspit\/Septic tank - Cesspit blocked<\/option><option value='In Garden - Cesspit\/Septic tank - Septic tank blocked' >In Garden - Cesspit\/Septic tank - Septic tank blocked<\/option><option value='In Garden - Fencing - Concrete fence post broken' >In Garden - Fencing - Concrete fence post broken<\/option><option value='In Garden - Fencing - Concrete fence post loose' >In Garden - Fencing - Concrete fence post loose<\/option><option value='In Garden - Fencing - Fence (not timber) broken -' >In Garden - Fencing - Fence (not timber) broken -<\/option><option value='In Garden - Fencing - Fence (not timber) loose' >In Garden - Fencing - Fence (not timber) loose<\/option><option value='In Garden - Fencing - Timber fence broken' >In Garden - Fencing - Timber fence broken<\/option><option value='In Garden - Fencing - Timber fence loose' >In Garden - Fencing - Timber fence loose<\/option><option value='In Garden - Fencing - Timber fence post  loose' >In Garden - Fencing - Timber fence post  loose<\/option><option value='In Garden - Fencing - Timber fence post broken In Garden - Garden gate - Gate broken' >In Garden - Fencing - Timber fence post broken In Garden - Garden gate - Gate broken<\/option><option value='In Garden - Garden gate - Lock not working' >In Garden - Garden gate - Lock not working<\/option><option value='In Garden - Manholes - Manhole cover broken' >In Garden - Manholes - Manhole cover broken<\/option><option value='In Garden - Manholes - Manhole overflowing' >In Garden - Manholes - Manhole overflowing<\/option><option value='In Garden - Path - Brick path broken' >In Garden - Path - Brick path broken<\/option><option value='In Garden - Path - Brick path loose' >In Garden - Path - Brick path loose<\/option><option value='In Garden - Path - Concrete path broken' >In Garden - Path - Concrete path broken<\/option><option value='In Garden - Path - Gravel path needs relaying' >In Garden - Path - Gravel path needs relaying<\/option><option value='In Garden - Paving - Flags loose (can be refixed)' >In Garden - Paving - Flags loose (can be refixed)<\/option><option value='In Garden - Paving - Rectangular flags broken (need to be replaced)' >In Garden - Paving - Rectangular flags broken (need to be replaced)<\/option><option value='In Garden - Paving - Square flags broken (need to be replaced)' >In Garden - Paving - Square flags broken (need to be replaced)<\/option><option value='In Garden - Steps - Brick steps broken' >In Garden - Steps - Brick steps broken<\/option><option value='In Garden - Steps - Brick steps loose' >In Garden - Steps - Brick steps loose<\/option><option value='In Garden - Steps - Concrete steps broken' >In Garden - Steps - Concrete steps broken<\/option><option value='In Garden - Steps - Concrete steps loose' >In Garden - Steps - Concrete steps loose<\/option><option value='In Garden - Walls - Boundary wall collapsing' >In Garden - Walls - Boundary wall collapsing<\/option><option value='In Garden - Walls - Wall shared with neighbour collapsing' >In Garden - Walls - Wall shared with neighbour collapsing<\/option><option value='On Property - Drainpipe\/downpipe for rainwater' >On Property - Drainpipe\/downpipe for rainwater<\/option><option value='On Property - Drainpipe\/downpipe for rainwater - Drainpipe\/downpipe (metal) blocked' >On Property - Drainpipe\/downpipe for rainwater - Drainpipe\/downpipe (metal) blocked<\/option><option value='On Property - Drainpipe\/downpipe for rainwater - Drainpipe\/downpipe (metal) broken' >On Property - Drainpipe\/downpipe for rainwater - Drainpipe\/downpipe (metal) broken<\/option><option value='On Property - Drainpipe\/downpipe for rainwater - Drainpipe\/downpipe (metal) needs refixing' >On Property - Drainpipe\/downpipe for rainwater - Drainpipe\/downpipe (metal) needs refixing<\/option><option value='On Property - Drainpipe\/downpipe for rainwater - Drainpipe\/downpipe (plastic) blocked' >On Property - Drainpipe\/downpipe for rainwater - Drainpipe\/downpipe (plastic) blocked<\/option><option value='On Property - Drainpipe\/downpipe for rainwater - Drainpipe\/downpipe (plastic) broken' >On Property - Drainpipe\/downpipe for rainwater - Drainpipe\/downpipe (plastic) broken<\/option><option value='On Property - Drainpipe\/downpipe for rainwater - Drainpipe\/downpipe (plastic) needs refixing' >On Property - Drainpipe\/downpipe for rainwater - Drainpipe\/downpipe (plastic) needs refixing<\/option><option value='On Property - Drainpipe\/downpipe for rainwater - Other' >On Property - Drainpipe\/downpipe for rainwater - Other<\/option><option value='On Property - Drains - Blocked' >On Property - Drains - Blocked<\/option><option value='On Property - Drains - Grate broken' >On Property - Drains - Grate broken<\/option><option value='On Property - Gutters - Gutter (metal) blocked' >On Property - Gutters - Gutter (metal) blocked<\/option><option value='On Property - Gutter (metal) broken' >On Property - Gutter (metal) broken<\/option><option value='On Property - Gutter (metal) needs refixing' >On Property - Gutter (metal) needs refixing<\/option><option value='On Property - Gutter (plastic) blocked' >On Property - Gutter (plastic) blocked<\/option><option value='On Property - Gutter (plastic) broken' >On Property - Gutter (plastic) broken<\/option><option value='On Property - Gutter (plastic) needs refixing' >On Property - Gutter (plastic) needs refixing<\/option><option value='On Property - Gutter overflowing' >On Property - Gutter overflowing<\/option><option value='On Property - Soil pipe blocked' >On Property - Soil pipe blocked<\/option><option value='On Property - Soil pipe leaking' >On Property - Soil pipe leaking<\/option><option value='On Property - Soil pipe needs refixing' >On Property - Soil pipe needs refixing<\/option><\/select><\/div><\/div><div id=\"field_26_24\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_24\" ><label class='gfield_label gform-field-label' for='input_26_24'>What&#039;s the issue with the Furnishings?<\/label><div class='ginput_container ginput_container_select'><select name='input_24' id='input_26_24' class='large gfield_select'     aria-invalid=\"false\" ><option value='-- Please choose one --' >-- Please choose one --<\/option><option value='Bed broken' >Bed broken<\/option><option value='Bedside Table' >Bedside Table<\/option><option value='Bedside Table Broken' >Bedside Table Broken<\/option><option value='Bookcase Broken' >Bookcase Broken<\/option><option value='Chest of Drawers Broken' >Chest of Drawers Broken<\/option><option value='Sofa Broken' >Sofa Broken<\/option><option value='Table Broken' >Table Broken<\/option><option value='Wardrobe Broken' >Wardrobe Broken<\/option><\/select><\/div><\/div><div id=\"field_26_23\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_23\" ><label class='gfield_label gform-field-label' for='input_26_23'>What&#039;s the issue with the with Heating, Boiler &amp; Hot Water?<\/label><div class='ginput_container ginput_container_select'><select name='input_23' id='input_26_23' class='large gfield_select'     aria-invalid=\"false\" ><option value='-- Please choose one --' >-- Please choose one --<\/option><option value='Smoke alarm - Smoke detector faulty (battery power)' >Smoke alarm - Smoke detector faulty (battery power)<\/option><option value='Smoke alarm - Smoke detector faulty (mains power)' >Smoke alarm - Smoke detector faulty (mains power)<\/option><option value='Property alarm - Property alarm does not sound' >Property alarm - Property alarm does not sound<\/option><option value='Property alarm - Property alarm does not turn off (constantly sounds)' >Property alarm - Property alarm does not turn off (constantly sounds)<\/option><option value='Property alarm - Property alarm sounds when inappropriate (intermittent sounds)' >Property alarm - Property alarm sounds when inappropriate (intermittent sounds)<\/option><option value='Carbon monoxide alarm - Carbon monoxide alarm faulty (battery power)' >Carbon monoxide alarm - Carbon monoxide alarm faulty (battery power)<\/option><option value='Carbon monoxide alarm - Carbon monoxide alarm faulty (mains power)' >Carbon monoxide alarm - Carbon monoxide alarm faulty (mains power)<\/option><\/select><\/div><\/div><div id=\"field_26_21\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_21\" ><label class='gfield_label gform-field-label' for='input_26_21'>What&#039;s the issue with the Internal Walls, Floors &amp; Ceilings?<\/label><div class='ginput_container ginput_container_select'><select name='input_21' id='input_26_21' class='large gfield_select'     aria-invalid=\"false\" ><option value='-- Please choose one --' >-- Please choose one --<\/option><option value='Ceiling - Ceiling tiles - Broken tiles (need new tiles)' >Ceiling - Ceiling tiles - Broken tiles (need new tiles)<\/option><option value='Ceiling - Ceiling tiles - Loose tiles (can be refixed)' >Ceiling - Ceiling tiles - Loose tiles (can be refixed)<\/option><option value='Ceiling - Damp patches appearing - You do not think that it is related to a leak' >Ceiling - Damp patches appearing - You do not think that it is related to a leak<\/option><option value='Ceiling - Damp patches appearing - You think that it is related to a leak' >Ceiling - Damp patches appearing - You think that it is related to a leak<\/option><option value='Ceiling - Mould appearing - In a damp\/humid room such as a bathroom or kitchen' >Ceiling - Mould appearing - In a damp\/humid room such as a bathroom or kitchen<\/option><option value='Ceiling - Mould appearing - In a dry room' >Ceiling - Mould appearing - In a dry room<\/option><option value='Ceiling - Plaster - Ceiling plaster cracked (needs filling)' >Ceiling - Plaster - Ceiling plaster cracked (needs filling)<\/option><option value='Ceiling - Plaster - Ceiling plaster damaged' >Ceiling - Plaster - Ceiling plaster damaged<\/option><option value='Ceiling - Plasterboard - Ceiling plasterboard damaged -' >Ceiling - Plasterboard - Ceiling plasterboard damaged -<\/option><option value='Floors - Carpet loose (carpet can be refixed)' >Floors - Carpet loose (carpet can be refixed)<\/option><option value='Floors - Carpet ripped or damaged (need new carpet)' >Floors - Carpet ripped or damaged (need new carpet)<\/option><option value='Floors - Floor tiles broken (need new tiles)' >Floors - Floor tiles broken (need new tiles)<\/option><option value='Floors - Floor tiles loose (tiles can be refixed)' >Floors - Floor tiles loose (tiles can be refixed)<\/option><option value='Floors - Floorboard broken (need new floorboard)' >Floors - Floorboard broken (need new floorboard)<\/option><option value='Floors - Floorboard loose (floorboard can be refixed)' >Floors - Floorboard loose (floorboard can be refixed)<\/option><option value='Walls - Damp patches appearing - Above ground floor level and you do not think it is related to a leak' >Walls - Damp patches appearing - Above ground floor level and you do not think it is related to a leak<\/option><option value='Walls - Damp patches appearing - Above ground floor level and you think that it is related to a leak' >Walls - Damp patches appearing - Above ground floor level and you think that it is related to a leak<\/option><option value='Walls - Damp patches appearing - At ground floor level with brown &quot;&quot;tide mark&quot;&quot;' >Walls - Damp patches appearing - At ground floor level with brown &quot;&quot;tide mark&quot;&quot;<\/option><option value='Walls - Damp patches appearing - At ground floor level with no brown &quot;&quot;tide mark&quot;&quot;' >Walls - Damp patches appearing - At ground floor level with no brown &quot;&quot;tide mark&quot;&quot;<\/option><option value='Walls - Mould appearing - In a damp\/humid room such as a bathroom or kitchen' >Walls - Mould appearing - In a damp\/humid room such as a bathroom or kitchen<\/option><option value='Walls - Mould appearing - In a dry room' >Walls - Mould appearing - In a dry room<\/option><option value='Walls - plaster cracked (needs filling)' >Walls - plaster cracked (needs filling)<\/option><option value='Walls - plaster damaged -' >Walls - plaster damaged -<\/option><option value='Walls - Plasterboard - Joint in plasterboard damaged' >Walls - Plasterboard - Joint in plasterboard damaged<\/option><option value='Walls - Plasterboard - Wall plasterboard damaged' >Walls - Plasterboard - Wall plasterboard damaged<\/option><option value='Walls - Skirting board - Broken skirting board (need new skirting board) -' >Walls - Skirting board - Broken skirting board (need new skirting board) -<\/option><option value='Walls - Skirting board - Loose skirting board (skirting board can be refixed)' >Walls - Skirting board - Loose skirting board (skirting board can be refixed)<\/option><option value='Walls - Vent - Metal vent damaged' >Walls - Vent - Metal vent damaged<\/option><option value='Walls - Vent - Metal vent loose' >Walls - Vent - Metal vent loose<\/option><option value='Walls - Vent - Plaster vent damaged' >Walls - Vent - Plaster vent damaged<\/option><option value='Walls - Vent - Plaster vent loose' >Walls - Vent - Plaster vent loose<\/option><option value='Walls - Vent - Plastic vent damaged' >Walls - Vent - Plastic vent damaged<\/option><option value='Walls - Vent - Plastic vent loose' >Walls - Vent - Plastic vent loose<\/option><option value='Walls - Wall tiles - Broken tiles (need new tiles)' >Walls - Wall tiles - Broken tiles (need new tiles)<\/option><option value='Walls - Wall tiles - Loose tiles (can be refixed)' >Walls - Wall tiles - Loose tiles (can be refixed)<\/option><\/select><\/div><\/div><div id=\"field_26_9\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_9\" ><label class='gfield_label gform-field-label' for='input_26_9'>What&#039;s the issue with the Water &amp; Leaks?<\/label><div class='ginput_container ginput_container_select'><select name='input_9' id='input_26_9' class='large gfield_select'     aria-invalid=\"false\" ><option value='-- Please choose one --' >-- Please choose one --<\/option><option value='Leak - Water leak from upstairs or adjoining property' >Leak - Water leak from upstairs or adjoining property<\/option><option value='Leak - Water leak within property' >Leak - Water leak within property<\/option><option value='Water - Limited or no running water' >Water - Limited or no running water<\/option><\/select><\/div><\/div><div id=\"field_26_7\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_7\" ><label class='gfield_label gform-field-label' for='input_26_7'>What&#039;s the issue with the Security?<\/label><div class='ginput_container ginput_container_select'><select name='input_7' id='input_26_7' class='large gfield_select'     aria-invalid=\"false\" ><option value='-- Please choose one --' >-- Please choose one --<\/option><option value='External Door not closing\/locking' >External Door not closing\/locking<\/option><option value='Ground Floor Window not closing\/locking' >Ground Floor Window not closing\/locking<\/option><\/select><\/div><\/div><div id=\"field_26_36\" class=\"gfield gfield--type-textarea gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_36\" ><label class='gfield_label gform-field-label' for='input_26_36'>What are the details of the issue\/s?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_36' id='input_26_36' class='textarea medium'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><\/div>\n                    <\/div>\n                    <div class='gform_page_footer top_label'>\n                         <input type='button' id='gform_next_button_26_40' class='gform_next_button gform-theme-button button' value='Next'  onclick='jQuery(\"#gform_target_page_number_26\").val(\"2\");  jQuery(\"#gform_26\").trigger(\"submit\",[true]); ' onkeypress='if( event.keyCode == 13 ){ jQuery(\"#gform_target_page_number_26\").val(\"2\");  jQuery(\"#gform_26\").trigger(\"submit\",[true]); } ' \/> \n                    <\/div>\n                <\/div>\n                <div id='gform_page_26_2' class='gform_page' data-js='page-field-id-40' style='display:none;'>\n                    <div class='gform_page_fields'>\n                        <div id='gform_fields_26_2' class='gform_fields top_label form_sublabel_below description_above validation_below'><div id=\"field_26_31\" class=\"gfield gfield--type-section gsection field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_31\" ><h3 class=\"gsection_title\">Add Photos - These will help solve the issue quicker.<\/h3><div class='gsection_description' id='gfield_description_26_31'>The more detailed photos \/ videos including serial numbers and model numbers of appliances will help our engineers identify the problems. <\/div><\/div><div id=\"field_26_32\" class=\"gfield gfield--type-fileupload field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_32\" ><label class='gfield_label gform-field-label' for='gform_browse_button_26_32'>Upload Photos and\/or documents to help us.<\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_26_32' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_26_32&quot;,&quot;container&quot;:&quot;gform_multifile_upload_26_32&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_26_32&quot;,&quot;filelist&quot;:&quot;gform_preview_26_32&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.ezytrac.uk\\\/app\\\/?gf_page=3bbde936da1284c&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/www.ezytrac.uk\\\/app\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/www.ezytrac.uk\\\/app\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed Files&quot;,&quot;extensions&quot;:&quot;*&quot;}],&quot;max_file_size&quot;:&quot;33554432b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:26,&quot;field_id&quot;:32},&quot;gf_vars&quot;:{&quot;max_files&quot;:0,&quot;message_id&quot;:&quot;gform_multifile_messages_26_32&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_26_32' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_26_32' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_26_32\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_26_32'>Max. file size: 32 MB.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_26_32'><\/ul> <!-- Leave <ul> empty to support CSS :empty selector. --><\/div><div id='gform_preview_26_32' class='ginput_preview_list'><\/div><\/div><fieldset id=\"field_26_37\" class=\"gfield gfield--type-name gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_37\" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_26_37'>\n                            \n                            <span id='input_26_37_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_37.3' id='input_26_37_3' value=''   aria-required='true'     \/>\n                                                    <label for='input_26_37_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                <\/span>\n                            \n                            <span id='input_26_37_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_37.6' id='input_26_37_6' value=''   aria-required='true'     \/>\n                                                    <label for='input_26_37_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_26_38\" class=\"gfield gfield--type-email gfield--width-half gf_left_half gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_38\" ><label class='gfield_label gform-field-label' for='input_26_38'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_38' id='input_26_38' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_26_39\" class=\"gfield gfield--type-phone gfield--width-half gf_right_half gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_39\" ><label class='gfield_label gform-field-label' for='input_26_39'>Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_39' id='input_26_39' type='tel' value='' class='large'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_26_34\" class=\"gfield gfield--type-address gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_34\" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Property Address<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend>    \n                    <div class='ginput_complex ginput_container has_street has_city has_state has_zip ginput_container_address gform-grid-row' id='input_26_34' >\n                         <span class='ginput_full address_line_1 ginput_address_line_1 gform-grid-col' id='input_26_34_1_container' >\n                                        <input type='text' name='input_34.1' id='input_26_34_1' value=''    aria-required='true'    \/>\n                                        <label for='input_26_34_1' id='input_26_34_1_label' class='gform-field-label gform-field-label--type-sub '>Street Address<\/label>\n                                    <\/span><span class='ginput_left address_city ginput_address_city gform-grid-col' id='input_26_34_3_container' >\n                                    <input type='text' name='input_34.3' id='input_26_34_3' value=''    aria-required='true'    \/>\n                                    <label for='input_26_34_3' id='input_26_34_3_label' class='gform-field-label gform-field-label--type-sub '>City<\/label>\n                                 <\/span><span class='ginput_right address_state ginput_address_state gform-grid-col' id='input_26_34_4_container' >\n                                        <input type='text' name='input_34.4' id='input_26_34_4' value=''      aria-required='true'    \/>\n                                        <label for='input_26_34_4' id='input_26_34_4_label' class='gform-field-label gform-field-label--type-sub '>County \/ State \/ Region<\/label>\n                                      <\/span><span class='ginput_left address_zip ginput_address_zip gform-grid-col' id='input_26_34_5_container' >\n                                    <input type='text' name='input_34.5' id='input_26_34_5' value=''    aria-required='true'    \/>\n                                    <label for='input_26_34_5' id='input_26_34_5_label' class='gform-field-label gform-field-label--type-sub '>ZIP \/ Postal Code<\/label>\n                                <\/span><input type='hidden' class='gform_hidden' name='input_34.6' id='input_26_34_6' value='' \/>\n                    <div class='gf_clear gf_clear_complex'><\/div>\n                <\/div><\/fieldset><div id=\"field_26_43\" class=\"gfield gfield--type-textarea field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_43\" ><label class='gfield_label gform-field-label' for='input_26_43'>Notes when attending property<\/label><div class='gfield_description' id='gfield_description_26_43'>Parking Restrictions, Pets we need to be aware of, Alarm information, <\/div><div class='ginput_container ginput_container_textarea'><textarea name='input_43' id='input_26_43' class='textarea medium'  aria-describedby=\"gfield_description_26_43\"    aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_26_44\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_44\" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Is there a vulnerable occupier at the property?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='gfield_description' id='gfield_description_26_44'>A vulnerable tenant is defined as:\n\n<i>\u201cA person aged 18 or over who is, or may be, in need of community care services by reason of mental or other disability, age or illness, and who is or may unable to take care of himself or herself against significant harm or exploitation.\u201d<\/i><\/div><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox' id='input_26_44'><div class='gchoice gchoice_26_44_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_44.1' type='checkbox'  value='No' checked='checked' id='choice_26_44_1'   aria-describedby=\"gfield_description_26_44\"\/>\n\t\t\t\t\t\t\t\t<label for='choice_26_44_1' id='label_26_44_1' class='gform-field-label gform-field-label--type-inline'>No<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_44_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_44.2' type='checkbox'  value='Yes'  id='choice_26_44_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_44_2' id='label_26_44_2' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_26_52\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_52\" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Consent<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox' id='input_26_52'><div class='gchoice gchoice_26_52_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_52.1' type='checkbox'  value='I want to be present when the work is carried out' checked='checked' id='choice_26_52_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_52_1' id='label_26_52_1' class='gform-field-label gform-field-label--type-inline'>I want to be present when the work is carried out<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_52_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_52.2' type='checkbox'  value='I give authority for my property to be accessed without me being present.'  id='choice_26_52_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_52_2' id='label_26_52_2' class='gform-field-label gform-field-label--type-inline'>I give authority for my property to be accessed without me being present.<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_26_50\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_50\" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Tenancy Terms Reminder - You May Be Charged.<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='gfield_description' id='gfield_description_26_50'>1. Please make sure you attend.  Where our contractor has arranged a time with you to attend and you postpone, cancel, don't show up or where it is your fault for the appointment not proceeding you will be responsible for paying the call out charge for the contractor and potentially any restocking fee for parts.\n\n2. Where the fault, issue or damage, is put down to your or other tenants, permitted occupiers, or guests actions, you will be responsible for paying for the repair. These terms are already part of your Tenancy Agreement.<\/div><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox' id='input_26_50'><div class='gchoice gchoice_26_50_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_50.1' type='checkbox'  value='I confirmed my understanding of this term.' checked='checked' id='choice_26_50_1'   aria-describedby=\"gfield_description_26_50\"\/>\n\t\t\t\t\t\t\t\t<label for='choice_26_50_1' id='label_26_50_1' class='gform-field-label gform-field-label--type-inline'>I confirmed my understanding of this term.<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_26_49\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_49\" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Tenants Health Status<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='gfield_description' id='gfield_description_26_49'>I am not sick, have a temper above 37.5 degrees, have a sore throat or cough, in Self Isolation, Shielding, Quarantined or subject to any medical restriction which will prohibit our contractors to attend the property?<\/div><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox' id='input_26_49'><div class='gchoice gchoice_26_49_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_49.1' type='checkbox'  value='NO, One of the tenants or myself are NOT displaying any of the above.' checked='checked' id='choice_26_49_1'   aria-describedby=\"gfield_description_26_49\"\/>\n\t\t\t\t\t\t\t\t<label for='choice_26_49_1' id='label_26_49_1' class='gform-field-label gform-field-label--type-inline'>NO, One of the tenants or myself are NOT displaying any of the above.<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_26_49_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_49.2' type='checkbox'  value='YES, One of the tenants or myself ARE DISPLAYING one of the above.'  id='choice_26_49_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_26_49_2' id='label_26_49_2' class='gform-field-label gform-field-label--type-inline'>YES, One of the tenants or myself ARE DISPLAYING one of the above.<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_26_54\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  data-js-reload=\"field_26_54\" ><label class='gfield_label gform-field-label' for='input_26_54'>Comments<\/label><div class='gfield_description' id='gfield_description_26_54'>This field is for validation purposes and should be left unchanged.<\/div><div class='ginput_container'><input name='input_54' id='input_26_54' type='text' value='' autocomplete='new-password'\/><\/div><\/div><\/div><\/div>\n        <div class='gform_page_footer top_label'><input type='submit' id='gform_previous_button_26' class='gform_previous_button gform-theme-button gform-theme-button--secondary button' value='Previous'  onclick='if(window[\"gf_submitting_26\"]){return false;}  if( !jQuery(\"#gform_26\")[0].checkValidity || jQuery(\"#gform_26\")[0].checkValidity()){window[\"gf_submitting_26\"]=true;}  ' onkeypress='if( event.keyCode == 13 ){ if(window[\"gf_submitting_26\"]){return false;} if( !jQuery(\"#gform_26\")[0].checkValidity || jQuery(\"#gform_26\")[0].checkValidity()){window[\"gf_submitting_26\"]=true;}  jQuery(\"#gform_26\").trigger(\"submit\",[true]); }' \/> <input type='submit' id='gform_submit_button_26' class='gform_button button' value='Submit'  onclick='if(window[\"gf_submitting_26\"]){return false;}  if( !jQuery(\"#gform_26\")[0].checkValidity || jQuery(\"#gform_26\")[0].checkValidity()){window[\"gf_submitting_26\"]=true;}  ' onkeypress='if( event.keyCode == 13 ){ if(window[\"gf_submitting_26\"]){return false;} if( !jQuery(\"#gform_26\")[0].checkValidity || jQuery(\"#gform_26\")[0].checkValidity()){window[\"gf_submitting_26\"]=true;}  jQuery(\"#gform_26\").trigger(\"submit\",[true]); }' \/> \n            <input type='hidden' class='gform_hidden' name='is_submit_26' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='26' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_26' value='WyJbXSIsIjY5OTMxYmMxMmNiNTk5NjgyYTI2OTg1YTYxYWQ5ZmI5Il0=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_target_page_number_26' id='gform_target_page_number_26' value='2' \/>\n            <input type='hidden' class='gform_hidden' name='gform_source_page_number_26' id='gform_source_page_number_26' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            <input type='hidden' name='gform_uploaded_files' id='gform_uploaded_files_26' value='' \/>\n        <\/div>\n                        <\/div><\/div>\n                        <\/form>\n                        <\/div><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 26, 'https:\/\/www.ezytrac.uk\/app\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_26').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_26');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_26').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){form_content.find('form').css('opacity', 0);jQuery('#gform_wrapper_26').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_26').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_26').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_26').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_26').val();gformInitSpinner( 26, 'https:\/\/www.ezytrac.uk\/app\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [26, current_page]);window['gf_submitting_26'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_26').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_26').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [26]);window['gf_submitting_26'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_26').text());}else{jQuery('#gform_26').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"26\", currentPage: \"current_page\", abort: function() { this.preventDefault(); 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