It’s me again!
Just a couple of things to run through with you:
If we have reason to instruct a contractor to work on your property for anything out of warranty we MAY require you to send us funds to pay the contractor promptly once the work has been completed, sometimes contractors will wait for the next rent to come in but for the smaller guys this is not always feasible – once we have received the monies we will process the payment and will send you an ad hoc statement for your records – if you require a copy of the statement please do let Karenknow.
Please could you click on the link below just to familiarise yourself with the guarantees:
Thank you to those of you who have taken the time to send me your positive thoughts on YPC Lettings – they have made lovely reading and really given the team a lift – as most of you will know customer service is quite a thankless task at times so the praise that we have had have really made a difference. Anymore will be gratefully received!