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Maintenance Reporting

Welcome to our Maintenance reporting system.

EMERGENCY *
If there is a FIRE at the property under no circumstance should you try to put it out yourself. You must immediately evacuate the property and then contact the emergency services to report the fire on 999.

If you have a GAS LEAK or you can smell gas you must immediately evacuate the property and then contact National Grid Gas Emergency Service on 0800 111 999.

After that you must report the issue both through this system and by telephone.
What is the problem?*
You can choose multiple issues in this form.
- * Fire
- * Smell Oil
- * Smell Gas
- * Water & Leaks
- Alarms & Smoke Detectors
- Bathroom & Toilet
- Communal/Shared Facilities
- Doors, Garages & Locks
- Electricity
- Exterior & Garden
- Furniture
- Heating, boiler & Hot Water
- Internal floors, walls & ceilings
- Internet
- Kitchen
- Laundry
- Lighting
- Pests/Vermin
- Roof
- Stairs
- Utility Meters
- Security
- Window/s
- Other
What's the issue with the Alarm & Smoke Detector/s?
What's the issue with the Bathroom/Toilet?
What's the issue with the Common/Shared Facilities?
What's the issue with the Electricity?
What's the issue with the Window?
What's the issue with the Exterior & Garden?
What's the issue with the Furnishings?
What's the issue with the with Heating, Boiler & Hot Water?
What's the issue with the Internal Walls, Floors & Ceilings?
What's the issue with the Water & Leaks?
What's the issue with the Security?
What are the details of the issue/s?*

Add Photos - These will help solve the issue quicker.
Upload Photos and/or documents to help us.
Drop files here or

Max. file size: 32 MB.
Name*
First Last
Email*
Phone*
Property Address*
Street Address City County / State / Region ZIP / Postal Code
Notes when attending property
Parking restrictions, Pets we need to be aware of, Alarm information, Gate entry codes, Tenants/guest/occupiers who are isolating or other material information that would assist out contractors when attending.
Consent*
- I give authority for my property to be accessed without me being present.
- I want to be present when the work is carried out
This field is hidden when viewing the form
Tenants Health Status
I am not sick, have a temper above 37.5 degrees, have a sore throat or cough, in Self Isolation, Shielding, Quarantined or subject to any medical restriction which will prohibit our contractors to attend the property?
- NO, One of the tenants or myself are NOT displaying any of the above.
- YES, One of the tenants or myself ARE DISPLAYING one of the above.
Is there a vulnerable occupier at the property?
A vulnerable tenant is defined as: “A person aged 18 or over who is, or may be, in need of community care services by reason of mental or other disability, age or illness, and who is or may unable to take care of himself or herself against significant harm or exploitation.”
- Yes

Please only click once, the form can take up to 15 seconds to process.
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01522503717

info@ezytrac.uk

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