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Maintenance Reporting System

  • EMERGENCY *

    If there is a FIRE at the property under no circumstance should you try to put it out yourself. You must immediately evacuate the property and then contact the emergency services to report the fire on 999.

    If you have a GAS LEAK or you can smell gas you must immediately evacuate the property and then contact National Grid Gas Emergency Service on 0800 111 999.

    After that you must report the issue both through this system and by telephone.

  • You can choose multiple issues in this form.

  • Add Photos - These will help solve the issue quicker.

  • Drop files here or
    Max. file size: 32 MB.
    • Parking restrictions, Pets we need to be aware of, Alarm information, Gate entry codes, Tenants/guest/occupiers who are isolating or other material information that would assist out contractors when attending.
    • This field is hidden when viewing the form
      I am not sick, have a temper above 37.5 degrees, have a sore throat or cough, in Self Isolation, Shielding, Quarantined or subject to any medical restriction which will prohibit our contractors to attend the property?
    • A vulnerable tenant is defined as: “A person aged 18 or over who is, or may be, in need of community care services by reason of mental or other disability, age or illness, and who is or may unable to take care of himself or herself against significant harm or exploitation.”
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